Delivery & Timescales
Mise à jour : 14/07/2026
Delivery & timescales
Delivery zones
We deliver throughout mainland France, as well as:
- Belgium, Luxembourg, Netherlands: 3-6 working days
- Switzerland (customs borders): 5-8 working days
- United Kingdom: 5-10 working days (customs fees payable by customer)
- Germany, Austria: 3-6 working days
Preparation timescales
Your order is prepared within 24 to 48 working hours following receipt of payment.
Bulky items (armchairs, furniture) may require 3 to 5 additional working days
for preparation.
Delivery timescales (after dispatch)
| Destination | Standard delivery | Express delivery |
|---|---|---|
| Mainland France | 2-4 days | 24-48 h |
| EU Europe | 3-6 days | 2-3 days |
| United Kingdom | 5-10 days | 3-5 days |
Order tracking
An email with your tracking number is sent upon dispatch. You can track your parcel in real time from your customer account or via the carrier's link.
Delivery charges
- Free delivery on all orders in mainland France
- Express delivery and Europe: free according to zones served (see basket)
- Bulky items: delivery by appointment with installation option available (optional)
Parcel receipt
We recommend you check the condition of the parcel in the presence of the delivery driver. In case of visibly damaged parcel, refuse it or make precise and dated reservations on the delivery note, then contact us within 48 hours.
Absence at delivery
If you are not in, the carrier will leave a delivery notice. You generally have 10 days to collect your parcel from a collection point or post office.
Delivery support
For any questions: contact@temp-ra.fr. Response within 24 working hours.