Tempéra

Tempéra 12000 BTU Portable Air Conditioner 3-in-1: What Warranty?

Warranty Coverage for Tempéra Portable Air Conditioner

The legal warranty on the Tempéra 12000 BTU portable air conditioner covers defects in conformity for 24 months from the date of purchase. This protection applies to essential components: compressor, fan, cooling system and electronic control panel.

For beginners, this warranty represents important security. It protects you against:

  • Compressor failures
  • Electronic malfunctions
  • Refrigerant leaks
  • Assembly defects

The parts and labour warranty is generally included, which means necessary repairs cost you nothing during the covered period. Check your documentation for specific conditions.

Warranty Conditions and Available Extensions

Beyond the standard warranty, Tempéra offers warranty extension options to extend your protection up to 5 years. This extension covers the same elements as the initial warranty and provides increased peace of mind.

Important conditions to know:

  • Mandatory product registration with Tempéra
  • Proof of purchase required for any claim
  • Installation compliant with manual instructions
  • Regular maintenance (filter cleaning)

Extensions generally cover material and manufacturing defects, but exclude normal wear, accidental damage and unauthorised modifications. To start with confidence, warranty extension is recommended if you plan intensive use.

After-Sales Service and Claims Procedure

The warranty procedure at is designed to be simple and accessible for beginners. If you experience a problem with your 12000 BTU portable air conditioner: 1. Contact customer service with your serial number

2. Describe the malfunction observed

3

FAQ

Does the 12000 BTU portable air conditioner warranty cover filters?

No, filters are generally not covered by warranty as they are a wearing part. You must clean or replace them regularly according to the manual instructions to maintain performance.

Can I transfer the warranty if I resell my Tempéra air conditioner?

This depends on specific warranty conditions. Contact Tempéra to find out about warranty transfer arrangements to the second owner and required documents.

What should I do if my air conditioner breaks down after 2 years?

After the standard warranty, you can purchase an extension or use paid repair services. Tempéra offers maintenance and repair packages at preferential rates for its customers.

Does the warranty cover damage due to misuse?

No, damage caused by use not in accordance with the manual, impacts or incorrect installation is not covered. The warranty only protects against manufacturing defects.