# Tempéra

> The art of indoor climate, mastered with elegance

## Summary

Tempéra is a shop specialised in climatiseur mobile. We pick each product with the utmost care: audited partners, rigorous quality control, 2-year warranty, human customer service reachable Monday to Friday.

## Key points
- Free shipping on all orders
- 2-year warranty on all products
- Free 14-day returns, full refund within 5 working days
- Human advisors reachable by phone Mon-Fri 9am-6pm
- Rigorous selection: every product is tested and validated by our team

## Main pages
- [Home](https://tempera.altiaro.com/en/)
- [Collections](https://tempera.altiaro.com/en/collections)
- [About us](https://tempera.altiaro.com/en/about)
- [FAQ](https://tempera.altiaro.com/en/faq)
- [Shipping](https://tempera.altiaro.com/en/livraison)
- [Returns](https://tempera.altiaro.com/en/retours)
- [Contact](https://tempera.altiaro.com/en/contact)

## Products
- [Portable Air Conditioner 12000 BTU – Heat & Cool](https://tempera.altiaro.com/en/products/climatiseur-portable-12000-btu-chaud-froid) — One unit, two seasons. This reversible air conditioning system keeps you comfortable year-round with both cooling and heating in a single, portable solution.  • 12000 BTU capacity for rooms up to 300 — 1149.0 €
- [Portable Air Conditioner 12000 BTU 3-in-1](https://tempera.altiaro.com/en/products/climatiseur-portable-12000-btu-3-en-1) — Take control of your comfort with a single, flexible unit. This portable air conditioner delivers cooling, dehumidifying and ventilation – giving you the climate you want, exactly when you need it.  • — 999.0 €
- [Portable Split Air Conditioner 1500W – Camping Ready](https://tempera.altiaro.com/en/products/climatiseur-portable-split-1500w-camping-interieur) — Stay cool anywhere without the hassle of permanent installation. This portable split unit delivers powerful cooling (1500W) whilst keeping energy consumption low (500W), making it perfect for caravans — 599.0 €

## Frequently asked questions

**What's the delivery time?**
Dispatched within 24 business hours. Delivery time depends on product and destination. Free shipping.

**Can I return a product?**
Yes, you have 14 days from delivery. Free return and refund within 5 working days.

**How do I contact an advisor?**
By phone Mon-Fri 9am-6pm, or by email (reply within ~2h business hours). No chatbot — a real human team.

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